Join Our Team
Our team of multidisciplinary practitioners works collaboratively to offer compassionate and holistic care through comprehensive treatment programs and innovative modalities tailored to the individual.
CURRENTLY HIRING:
Patient Care Coordinator
PATIENT CARE COORDINATOR
Sage Integrative Health is seeking a compassionate, organized, and grounded Patient Care Coordinator to join our team in Berkeley, CA. This role is well-suited for someone with experience in wellness, healthcare, or client-facing environments who feels drawn to integrative mental health, trauma-informed care, and psychedelic-assisted therapies.
The Patient Care Coordinator serves as a first point of contact for individuals seeking care at Sage, holding a central role in shaping each patient’s initial experience. Through clear communication, attuned listening, and thoughtful guidance, this role helps ensure that patients feel welcomed, informed, supported, and connected to the services that best meet their needs.
POSITION OVERVIEW
The Patient Care Coordinator plays a vital role in supporting new and existing patients as they navigate Sage’s services. This role works closely with the Clinic Director, Operations team, and clinicians to ensure smooth intake and onboarding processes, thoughtful patient education, clear and responsive communication, successful therapist-client matching, and continuity of care.
This is a hybrid role, with most work completed remotely, and 1–5 short visits to the Berkeley office per month as needed. We are ideally seeking someone to start part-time, with the possibility of transitioning to full-time within 6-8 months.
CORE RESPONSIBILITIES:
Patient & Client Care Coordination
IDEAL SKILLS & REQUIREMENTS
HOURS & COMPENSATION: $27-30 per hour, commensurate with experience.
PHYSICAL REQUIREMENTS
This role requires frequent standing, walking, bending, lifting, organizing, and light cleaning tasks. Ability to lift and carry up to 20 lbs as needed.
ENVIRONMENTAL/WORKING CONDITIONS
Work is performed in an in-person clinical office environment. Adherence to clinic safety and confidentiality policies is required.
EOE STATEMENT
Sage Integrative Health is an equal opportunity employer committed to cultivating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment regardless of race, national origin, age, sex, religion, disability, sexual orientation, gender identity or expression, veteran status, or any other protected status under applicable law.
TO APPLY
Please send resume and cover letter to:
[email protected]
Sage Integrative Health is seeking a compassionate, organized, and grounded Patient Care Coordinator to join our team in Berkeley, CA. This role is well-suited for someone with experience in wellness, healthcare, or client-facing environments who feels drawn to integrative mental health, trauma-informed care, and psychedelic-assisted therapies.
The Patient Care Coordinator serves as a first point of contact for individuals seeking care at Sage, holding a central role in shaping each patient’s initial experience. Through clear communication, attuned listening, and thoughtful guidance, this role helps ensure that patients feel welcomed, informed, supported, and connected to the services that best meet their needs.
POSITION OVERVIEW
The Patient Care Coordinator plays a vital role in supporting new and existing patients as they navigate Sage’s services. This role works closely with the Clinic Director, Operations team, and clinicians to ensure smooth intake and onboarding processes, thoughtful patient education, clear and responsive communication, successful therapist-client matching, and continuity of care.
This is a hybrid role, with most work completed remotely, and 1–5 short visits to the Berkeley office per month as needed. We are ideally seeking someone to start part-time, with the possibility of transitioning to full-time within 6-8 months.
CORE RESPONSIBILITIES:
Patient & Client Care Coordination
- Serve as a warm, professional first point of contact for new and prospective patients via phone and email
- Respond to inquiries about Sage services, practitioners, and treatment options, including ketamine-assisted therapy
- Schedule appointments with appropriate practitioners based on client needs and availability
- Send intake forms, informed consent documents, and sliding-scale applications when applicable
- Ensure patient charts are complete and accurate within the electronic health record (EHR) system
- Provide clear guidance around next steps, fees, expectations, and clinic processes
- Manage patient communication through phones, email, and the EHR system
- Support accurate and complete documentation within the electronic health record system
- Assist with basic administrative tasks related to patient care and clinic operations
- Collaborate with the Operations and Programs teams to ensure smooth workflows, primarily through Google Workspace applications
- Assist clients with understanding superbills and reimbursement processes
- Coordinate internally regarding payment questions or concerns (does not include payroll or bookkeeping)
- Communicate closely with clinicians regarding scheduling, availability, and patient needs
- Attend online or in-person administrative meetings as required
- Support clinic culture through professionalism, reliability, and care-centered communication
IDEAL SKILLS & REQUIREMENTS
- Exceptional and trauma-informed communication skills, comfort speaking with clients on the phone and via email with warmth, care, and professionalism.
- Strong administrative and organizational skills with particular focus on clinic operations, customer care, and patient care coordination
- Experience with or desire to learn about different mental health, psychotherapy, psychedelic-assisted therapy, and wellness modalities
- Comfort working with technology platforms & computers on a daily basis (Google Workspace, Electronic Medical Record Systems, RingCentral)
- Ability to work independently in an online workplace
HOURS & COMPENSATION: $27-30 per hour, commensurate with experience.
PHYSICAL REQUIREMENTS
This role requires frequent standing, walking, bending, lifting, organizing, and light cleaning tasks. Ability to lift and carry up to 20 lbs as needed.
ENVIRONMENTAL/WORKING CONDITIONS
Work is performed in an in-person clinical office environment. Adherence to clinic safety and confidentiality policies is required.
EOE STATEMENT
Sage Integrative Health is an equal opportunity employer committed to cultivating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment regardless of race, national origin, age, sex, religion, disability, sexual orientation, gender identity or expression, veteran status, or any other protected status under applicable law.
TO APPLY
Please send resume and cover letter to:
[email protected]
