Our Commitment to Protecting Patients

At Sage, we prioritize your privacy, autonomy, and safety. We recognize the unique challenges faced by marginalized communities, as well as the potential concerns and stigma around seeking mental healthcare. We are committed to ensuring respectful, informed, and confidential care.

Collaborative Diagnosis & Transparency

We engage in open conversations about your diagnosis to ensure you understand your medical records. We also discuss your privacy needs to safeguard sensitive information

Protecting Your Privacy & Security

To prevent harm or discrimination, we do not include potentially sensitive information—such as immigration status, illicit substance use, or sexual orientation —in your insurance-related documents.

Respecting Your Gender Identity & Pronouns

We will discuss with you how you would like your gender identity and pronouns reflected in your chart to ensure your identity is honored in all interactions.

Minimizing Information Sharing

We always abide by the Health Insurance Privacy and Portability Act and keep your record completely confidential. When required by law (or by your request) to share medical information (e.g., for insurance claims or legal requests), we provide only the minimum necessary details. If any request for information arises, we will always contact you before releasing records and will seek legal counsel if clinical notes are subpoenaed.

Our goal is to provide care that respects and protects your identity, privacy, and well-being. If you have specific questions or concerns, please don’t hesitate to reach out and let us know how we can better support you.